We cannot thank Joey and the staff at Charlton and Groome enough for their professionalism and sensitive care during an extremely difficult time for our family. They coordinated care following an unexpected loss in another state, all during a pandemic. Charlton and Groome was clearly outstanding among the multiple organizations involved. Thank you again.
A few years ago I had the pleasure of working with Mr Groome and his staff to setup a pre-needs trust for one of my uncles. The staff was so kind and reassuring offering suggestions and support as I was making his final arrangements years prior to needing them! I can say from my experience it is much easier to schedule a visit and make prearrangements! When you are in the midst of a sudden or even an expected death, I felt as though A huge weight had been lifted.
Like others, ready to put 2020 in the rear view mirror and January 2021 began with my Grandmother falling. This sent off an unbelievable chain of events.I was now in the position of loosing 2 loved ones within 2 weeks. I can never thank the staff at Charlton and Groome enough ! They helped review policies, make phone calls helping with things so I didn’t have to. I could not have asked for a more accommodating staff in a difficult situation. Thanks you Charlton and Groome!
On behalf of our entire family, thank you for making Gary Burns celebration of life a memorable one. We love the staff and services provided by your organization and the professional and sensitive manner that you service your clients and families. To Joey, Thank you for paying attention to the small details about my daddy and making everything so easy in such a hard time for my family and I. You all were beyond amazing and I cannot thank you enough!
We are always interested in hearing from the families that we serve. Please take a moment to let us know how well we served you in your time of need. We very much appreciate your feedback.